Terms & Conditions

Terms & Conditions

Payments

At the moement, we accept payments through Paypal or personal cheque. You can use your debit or credit card with paypal, and securea nd easy online payment service. I will be adding a bank transfer option in the near future.

Returns

SMF complies with the European Union standards for returns which states that customers have the right to withdraw from the purchase of an item within seven working days beginning the day after the date that the item is delivered. The goods must be in their original condition and returned to us at the address shown on our web site. Please ask for a proof of postage or send your item recorded.  I will issue you a full refund, minus the cost of postage.

If you receive the wrong item, please contact me so I can correct your order.

Damaged Products

Your order is very important to me and packed with care.  In the unlikely event you receive a damaged item, please contact me as soon as possible so we resolve the problem. 

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